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Dereon Privacy Policy
Our Commitment to Privacy
“Dereon values its customers and respects their privacy. We collect customer information in an effort to provide you the services you request, to improve your shopping experience and to communicate with you about our products, services, contests and promotions. We do not sell or rent your personal information to third parties. As described in this policy, we may combine this information with data that is publicly available and data that we receive from other reputable sources. These reputable sources include affiliated businesses, without limitation, Dereon stores. This policy describes the personal information we collect about you, why we collect it, how we use it and when we share it with third parties. Our policy also describes the choices you can make about how we collect and use your information. If you have any questions about our privacy policy, you can always contact Dereon Customer Care in any of three ways:
If our information practices change in the future, we will post an updated policy on our website. You can tell if the policy has changed by checking the revision date that appears at the end of this policy. You may exercise your choices about how we collect and use your information at any time.
Information We Collect We may collect information (including your name, postal addresses, billing address, telephone number, email address and credit/debit card information) when you:
Using Information We Collect We always want to provide you with the best possible shopping experience and fulfill your orders exactly as you've requested. In order to do this, we collect information that allows us to:
How We Use Email When you provide us your email address, we may send you emails necessary to process your order, respond to a request, provide customer service, or promote products or services. For example, after you place an order at dereon.com, you will receive an email confirmation and, in most cases, an email with package tracking information. Recipients of our Email Gift Cards will receive an email notifying them of the gift and instructing them how to redeem it. Information We Share with Others and Your Privacy Rights If you shop at one of our affiliated businesses, including without limitation, Dereon stores, we may share information about you with that affiliate to improve your shopping experience. Each of our affiliates has a privacy policy that is consistent with our own. We also contract with service providers to maintain and manage our customer information, including credit card processing, shipping, name and address verification, email distribution, market research and promotions management. We provide these companies with only the information they need to perform their services and work closely with them to ensure that your privacy is respected and protected. These companies are prohibited by contract from using this information for marketing purposes other than to contact you to perform marketing activities on behalf of Dereon where you have consented to receive such communications and for other marketing activities consistent with your prior consent, or from sharing this information with anyone other than Dereon. We do not authorize any of these service providers to make any other use of your information. In addition, when we partner with another company to offer or provide products, services, contests or promotions, we may compare our customer list with theirs to identify our common customers. Dereon its affiliates and its marketing partners may use that information to fulfill our respective obligations to you and for future promotional activities. When we offer contests and promotions, with or without a marketing partner, you may be required to provide certain personal information in order to participate. In these cases, we will give you the choice not to receive promotional email messages or other communications from us regarding our products, services, contests, and promotions. In this case, however, Dereon or one of its affiliates may still need to contact you, for example, to notify winners and to fulfill promotional obligations. In the unlikely event of a sale of some or all of our business, Dereon will disclose your personal information to a purchaser that agrees to abide by the terms and conditions of this privacy policy. Dereon reserves the right to disclose information about you as required by law, in response to legal process and law enforcement requests, and as necessary to protect the property, interests and rights of Dereon its affiliates, and others. In addition, we also may market certain third party services through our site. If you accept the offer, we will pass your relevant personal information, including name, address and credit/debit card number to that third party. If you have previously requested that your personal information not be shared with third parties, but then later consent by accepting a third party marketing offer available through our site, we will share your contact and billing information with that specific third party. Updating or Reviewing Your Information You can review, change or delete certain personal information related to your use of our online sites (e.g., name, addresses, credit card numbers, and contact information). To access your information online, simply click Your Account at the top of any page, sign in when prompted and you'll be able to edit any of your personal information. You may also ask us to update your personal information, by calling Customer Care at 1.888.810.3884. To protect your privacy, we will need to validate your identity before you update or review your information. You can refuse cookies by turning them off in your browser. If you turn off cookies, though, we will not be able to track your order to enable you to purchase from our site. Nor will we be able to recognize you as a registered user, which allows you to access your account information. Your Choices About Receiving Promotional Communications We want to communicate with you only if you want to hear from us. If you would like to have your name and address removed from receiving promotional mailers through the US Postal Service, please contact us by calling Customer Care at 1.888.810.3884 or by sending an email to dereoninfo@efashionsolutions.com. You may also write to us at: Dereon Customer Care E-Fashion Solutions LLC 80 Enterprise Avenue South Secaucus, NJ 07094 We will add your name and address to our "Do Not Contact" list and ensure that we honor your request. Please note that any requests to update your personal information by postal mail or phone, may take up to ten days to process. If, due to human error, you continue to receive unwanted communications, please contact us again and we will make every effort to correct the situation. Cookies and Pixel Tags A cookie is a small data file that websites often store on your computer's hard drive when you visit their sites. A cookie may contain information, such as a unique user ID that websites use to track the pages you've visited on their site. We use cookies but do not store personally identifiable information in your cookie. We use cookies in order to improve your shopping experience. For example, we use cookies to:
Through our use of cookies, we may also track and maintain the identity of the website you visited immediately prior to visiting our website. We do not otherwise track any information about your use of other websites. Security Protecting your personal information is important to us. We use Secure Sockets Layer (SSL) technology to protect your online order information as it is transmitted over the Internet. Some versions of browsers and some firewalls don't permit communication through secure servers like the ones we use to process orders at www.dereon.com. To check the security of your connection, look at the lower right-hand corner (IE and firefox) of your browser window after accessing the server. If you see an unbroken key or a closed lock (depending on your browser), then SSL is active. You can also double-check by looking at the "Address" line of your browser. When accessing a secure server, the first characters of the site address will change from "http" to "https." If your browser or firewall doesn't support SSL, you will not be able to connect to the server, which means you won't be able to mistakenly place an order through an unsecured connection. If your browser does not support SSL, you may get an upgrade from the browser manufacturer's website. If you cannot access the secure server for any reason, please call 1.888.810.3884 to place an order. Identity thieves sometimes send fraudulent email messages to trick customers into divulging personal or financial information (a practice known as "phishing"). Many of these emails feature company logos and language. Some of these emails even go as far as showing exact copies of company website pages. These emails and websites attempt to trick people into providing personal information such as: log-on IDs, passwords, credit card numbers, bank account information, Social Security Numbers, and other sensitive information. DEREON DOES NOT REQUEST PERSONAL INFORMATION FROM CUSTOMERS VIA EMAIL. PLEASE NOTE THAT EMAIL IS NOT ENCRYPTED AND IS NOT CONSIDERED A SECURE MEANS OF TRANSMITTING PERSONAL INFORMATION. If you have received or entered personal information in response to a suspicious email, pop-up or phony website claiming to be affiliated with Dereon or its affiliates, please call us at 1.888.8103884 immediately. Links to Other Sites Occasionally we provide links on our website to other sites we think you will enjoy. These sites operate independently of Dereon and have established their own privacy and security policies. For the best online experience, we strongly encourage you to review these policies at any site you visit. Dereon is not responsible for the content or practices of any linked websites which are provided solely for the convenience and information of our visitors. Privacy of Children on Our Web Site Dereon is concerned about the safety of children when they use the Internet and will never knowingly request personally identifiable information from anyone under the age of 13. E-Fashion Solutions LLC 80 Enterprise Avenue South Secaucus, NJ 07094 Effective January 21, 2008 |
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QUESTIONS? CALL 1.888.810.3884
PRIVACY POLICY
TERMS OF USE
SITE MAP
AFFILIATE PROGRAM
